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Your privacy
How Riad On Wheels collects, uses and protects your personal data when you browse our site and book a camper.
Who We Are
Our website address is: https://riadonwheels.com
Information We Collect
Comments & Reviews
- Data you submit: name, email address, website URL, and comment text.
- Visitor’s IP address and browser user-agent string (to help spam detection).
- We use the Gravatar service to display profile pictures; see Gravatar Privacy Policy.
Media Uploads
If you upload images, please strip any embedded location data (EXIF GPS).
Cookies & Tracking
- Comment cookies: store your name, email, and website for one year.
- Login/session cookies: session-only; login cookies (2 days), screen options (1 year), “Remember Me” (2 weeks).
- Post-edit cookies: store the last edited post ID for one day.
- We display a cookie-consent banner so you can manage non-essential cookies at any time.
Embedded Content
Pages may include third-party embeds (videos, maps, etc.). Embedded content behaves as if you’ve visited the source site: it may collect data, set cookies, and track your interactions.
Third-Party Booking via Booqable
We embed the Booqable booking widget. When you use it, Booqable processes your booking details, device data, and cookies in accordance with their Privacy & Cookie Statement.
How We Use Your Data
- To operate and improve our website and booking services.
- To moderate and publish comments.
- To communicate booking confirmations, updates, and support messages.
- To detect and prevent fraud or abuse.
- To comply with legal obligations.
Data Sharing
- Service providers (hosting, payment processors, email, Booqable, spam-detection).
- Authorities when required by law.
- Insurance companies for claims processing.
- Automated spam filters to screen comments.
Data Retention
- Comments & metadata: retained indefinitely to facilitate moderation.
- Booking records: retained for at least 5 years to meet legal and tax requirements.
- User accounts: stored until you delete your account; administrators may retain longer if necessary.
Your Rights Under GDPR
If you are in the EU, you have the right to access, rectify, erase, restrict, object to processing, data portability, withdraw consent, and lodge a complaint with a supervisory authority.
To exercise these rights, contact us at privacy@riadonwheels.com.
Security
We implement technical and organizational measures to safeguard your data. However, no internet transmission is completely secure.
Changes to This Policy
We may update this policy occasionally. The “Last updated” date will indicate changes. Continued use of the site implies acceptance of any revisions.
Thank you for choosing Riad On Wheels! Your privacy and trust matter to us.
Questions about your data?
Write to us and we’ll get back to you quickly.
Email: contact@riadonwheels.com · Phone: +31 6 57 57 51 14